Last updated on February 19, 2025
Manhattan Slots Casino has recently faced significant criticism due to numerous player complaints regarding unethical practices, including unpaid winnings, misleading bonus terms, and unresponsive customer support. These issues have led to the casino being blacklisted by several reputable review platforms.
Delayed and Denied Withdrawals
A prevalent concern among players is the casino’s failure to process withdrawal requests promptly. Many users report extended delays or outright denials of their withdrawal requests, raising questions about the casino’s financial integrity.
One player expressed their frustration:
“I’ve never had any major problems with this site except that, like many others, withdrawals take too long to be processed (2 to 3 days to be removed from pending).”
Misleading Bonus Offers
Players have also reported deceptive bonus promotions with hidden terms that often lead to the forfeiture of winnings. Such practices have eroded trust and left many feeling deceived.
A forum member recounted a troubling incident:
“They sent a free chip offer for a free $75 chip with a max cashout of $750. I asked live support what would happen to the rest of my balance (there is still $14k in there)… She said it would be wiped out and only max $750 could be withdrawn.”
Unresponsive Customer Support
The casino’s customer support has been criticized for being unhelpful and unresponsive. Players have reported difficulties in resolving issues, with support staff providing inadequate assistance.
A user shared their experience:
“Old school style RTG casino that is typically strict regarding bonus redemption and fails to stand out amongst the pack.”
Blacklisted Status
Due to these ongoing issues, Manhattan Slots Casino has been blacklisted by reputable platforms, warning players to avoid engaging with the site.
Key Issues Highlighted:
- Delayed or denied payouts: Players report extended waiting periods or non-receipt of winnings.
- Misleading bonus terms: Promotions with hidden conditions leading to forfeited winnings.
- Unresponsive customer support: Inadequate assistance in resolving player issues.
- Blacklisted status: Recognized as untrustworthy by reputable review platforms.
Final Verdict
Given the consistent reports of unethical practices, players are strongly advised to avoid Manhattan Slots Casino to protect their interests and funds.