Last updated on February 19, 2025
Numerous players have raised serious concerns about JustBet Casino, citing issues such as unpaid winnings, unresponsive customer support, and misleading promotions. These reports suggest a pattern of unethical practices that potential users should be aware of.
Delayed and Denied Withdrawals
A significant number of complaints revolve around players experiencing delays or outright denials when attempting to withdraw their winnings. The Wizard of Odds highlights that the casino’s staff has ceased responding to requests, leading to numerous player grievances about communication challenges.
One frustrated player shared their experience:
“My original account was at betbadlands; I guess justbet bought or merged with them. Justbet claims to have a VIP level for players, but the cold callers offer great bonuses that the casino doesn’t honor.”
Unresponsive Customer Support
Players have reported significant difficulties in reaching JustBet’s customer support to resolve their issues. The lack of effective communication exacerbates the frustration of those awaiting their rightful payouts.
A reviewer on LCB.org expressed their dissatisfaction:
“Just Bet Casino looks great, but they do not offer any new player ND bonuses, and the minimum deposit for credit cards is $50. A little too much for me.”
Misleading Promotions and Bonus Issues
Several users have accused JustBet Casino of advertising attractive bonuses to entice sign-ups, only to refuse these offers when players attempt to claim them. This bait-and-switch tactic has left many feeling deceived.
A complaint on AskGamblers detailed this issue:
“This site advertises good bonuses to make you sign up and then refuses to give them to you when you are ready to deposit.”
Key Issues Highlighted by Players
- Delayed or Denied Payouts: Multiple reports of players waiting extended periods or never receiving their winnings.
- Unresponsive Customer Support: Difficulties in reaching support representatives to address concerns.
- Misleading Bonus Promotions: Promised bonuses not being honored upon deposit.
Final Verdict: Proceed with Caution
Given the consistent and troubling reports from players, it is advisable to exercise caution when considering JustBet Casino. Potential users should conduct thorough research and consider these firsthand accounts before engaging with the platform.