Last updated on February 19, 2025
Hundreds of players claim they’ve been scammed by CoolCat Casino, reporting delayed or denied withdrawals, misleading bonus terms, and unresponsive customer support. Complaints across review platforms, gambling forums, and social media reveal a pattern of stalling tactics and unfair treatment.
For those considering playing at CoolCat Casino, the warnings are loud and clear—many players never receive their winnings. Let’s break down the biggest red flags surrounding this controversial gambling site.
From Winning to Waiting: CoolCat Casino’s Delayed Payouts
One of the most alarming issues with CoolCat Casino is its failure to pay players their winnings. Numerous users report having their withdrawal requests delayed for months or outright denied without a clear explanation.
Reddit user CrankyGambler sums up the frustration:
“They simply will not pay unless they can fool you into gambling more. The moment you try to cash out, they’ll find a reason to cancel your winnings.”
Another victim, James M., shared:
“I requested a withdrawal on 10/26 for $2,500. After submitting my documents and getting approval, I still haven’t received my money. It’s been MONTHS.”
Even players who eventually got paid describe a nightmare process. User “dinocow” wrote:
“I waited MONTHS for my withdrawal. Terrible customer service. Wish I knew about LCB before I deposited. They did pay me eventually, but it was a nightmare.”
The casino has developed a reputation for stalling payouts, voiding winnings, and forcing players to fight for their money—if they receive it at all.
Customer Support or Customer Avoidance? Players Share Their Struggles
Even worse than the withdrawal issues is CoolCat Casino’s non-existent customer support. Frustrated players describe unhelpful, scripted responses and support agents ignoring complaints.
User ericadawn11-0 wrote:
“Support sucks and withdrawals don’t happen. I was told that they couldn’t read my ID and had to resubmit it multiple times.”
Reddit user CasinoScammed shared a similar experience:
“Their ‘customer service representatives’ just copy-paste the same message over and over. No real answers, no solutions.”
Many players believe this lack of support is intentional, making it harder for users to withdraw their funds.
Bonus Traps and Hidden Conditions: How CoolCat Casino Tricks Players
Another common complaint is the misleading bonus system. Many players claim they were tricked into accepting bonuses that voided their winnings.
User Brian T. explained:
“I won money fair and square, but because I accepted a ‘bonus’ (which I didn’t even ask for), they voided my winnings. Total scam.”
User Marlene P. experienced something similar:
“They make it sound like the bonuses are great, but when you try to cash out, they tell you that you don’t qualify. Stay far away.”
These complaints suggest CoolCat Casino intentionally traps players with deceptive terms, making it nearly impossible to withdraw winnings.
No License, No Protection: The Risks of Playing at CoolCat Casino
Unlike reputable casinos, CoolCat Casino operates offshore and lacks a proper gaming license. This means:
- No regulation – The casino can delay or refuse payments without consequences.
- No player protection – There is no official body to file complaints with.
- High risk of fraud – Offshore casinos have a history of closing suddenly and disappearing with players’ money.
Casinos that lack a valid gaming license should be treated with extreme caution. Players who deposit money at CoolCat Casino have no guarantees of fairness or safety.
A Pattern of Deception: Is CoolCat Casino a Scam?
After reviewing hundreds of complaints, a clear pattern emerges:
- Delayed or denied payouts – Players report waiting months or never receiving their winnings.
- Unhelpful customer service – Support agents provide scripted responses or ignore complaints.
- Misleading bonus terms – Bonuses come with hidden conditions that void winnings.
- No regulation – The casino operates offshore, meaning players have no legal protection.
With so many red flags, it’s no surprise that players are warning others to avoid CoolCat Casino.
Thinking of Playing at CoolCat Casino? Think Twice.
The overwhelming number of complaints proves that CoolCat Casino does not pay players fairly. If you’re considering depositing money, think twice—many players have lost their winnings due to stalling tactics and deceptive policies.
- The risk of losing your money is high.
- The casino is unregulated and untrustworthy.
- There are far better, safer options available.