Last updated on February 19, 2025
All Star Slots Casino has been the subject of numerous player complaints, particularly concerning delayed withdrawals, unresponsive customer support, and questionable management practices. These issues have led to its blacklisting by several reputable review platforms.
Delayed Withdrawals and Payment Issues
A significant number of players have reported prolonged delays in receiving their winnings, with some alleging non-payment altogether. For instance, a complaint on AskGamblers detailed a player’s struggle to cash out $1,000, which was only resolved after persistent follow-ups.
Another player recounted receiving a check that their bank deemed fraudulent. The casino maintained the legitimacy of the check, suggesting the issue lay with the bank.
Unresponsive and Ineffective Customer Support
Players have also criticized the casino’s customer service for being unhelpful and slow to respond. One user expressed frustration, stating that while customer support was friendly, their withdrawal process was unreasonably prolonged.
Management Controversies and Blacklisting
In March 2017, All Star Slots and its sister casinos under the Club World banner experienced a management change due to a family dispute. The new management was associated with unethical business practices, leading to the blacklisting of All Star Slots by several review platforms.
Summary of Key Issues
- Delayed or denied payouts: Numerous reports of players facing significant delays or non-payment of winnings.
- Unresponsive customer service: Complaints about slow and ineffective support responses.
- Questionable management practices: Changes in management leading to unethical business operations.
Final Verdict: Proceed with Caution
Given the persistent issues reported by players, including payment delays, unresponsive support, and management controversies, potential users are strongly advised to exercise caution when engaging with All Star Slots Casino.