Last updated on February 19, 2025
Crown Coins Casino has recently come under fire as numerous players report issues ranging from denied withdrawals to unresponsive customer support. Complaints across various platforms suggest a pattern of questionable practices that potential users should be aware of.
From Winning Streaks to Withdrawal Woes
A prevalent concern among players is the casino’s alleged tendency to entice users with initial wins, only to later obstruct withdrawal attempts.
One Reddit user recounted their experience:
“My experience: Crown Coins will let you win pretty good in the beginning. Then after that, it’s downhill. Dead spins no matter the game provider or the amount you bet.”
Another player shared their frustration on the Apple App Store:
“They allowed me to deposit money but not to withdraw it, and they did not refund the money I deposited. They are thieves and I want everyone to know this.”
Customer Support: A Communication Breakdown
Many users have highlighted difficulties in reaching effective customer support. Complaints about unresponsive or unhelpful service are common.
As one Redditor noted:
“Their ‘customer service representatives’ just copy-paste the same message over and over. No real answers, no solutions.”
Similarly, a reviewer on the Apple App Store expressed dissatisfaction:
“Verification was a struggle due to glitches within their app… That caused an issue during verification and a while to figure it out.”
Regulatory Concerns and Trust Issues
Crown Coins Casino’s credibility is further questioned due to its non-accredited status with the Better Business Bureau (BBB). The BBB has assigned the casino an ‘F’ rating, citing concerns with the industry and a failure to respond to multiple complaints.
Key Issues Reported by Players
- Denied or delayed withdrawals – Users report waiting months or never receiving their winnings.
- Unresponsive customer support – Complaints of generic replies and no real solutions.
- Unfair game mechanics – Players claim winning odds drastically drop after the first few plays.
- Regulatory red flags – The casino has an ‘F’ rating from the BBB and lacks proper licensing.
Final Verdict: Avoid Crown Coins Casino
With widespread complaints about unpaid winnings, frustrating customer support, and regulatory concerns, Crown Coins Casino appears to be a high-risk platform for players. Users are strongly advised to steer clear and choose a more reputable, licensed alternative.